Return Policy

We prioritize your satisfaction with your purchases from shoprmcgems.com. We're delighted to announce that we've updated our return policy to accept returns within 14 days of receiving your order. If, for any reason, you're not entirely satisfied with your purchase, please reach out to us at (support@shoprmcgems.com) within 7 working days of receiving the product. We'll promptly respond to your email and assist you through the return process.

Before returning the product, kindly notify us in advance and await our confirmation email. Once we confirm the return process via email, please ensure to ship the product back to us within 7 days of receiving our confirmation email. Ensure the product remains unworn, in its original condition, and with the product tag attached.

Upon receiving the returned product, our team will conduct thorough quality control tests to determine if the return meets our criteria. If approved, we'll initiate the refund process within 30 days using the same payment method initially used by you.

Please note that returned items must be delivered using a traceable freight service to be eligible for a refund. We appreciate your understanding and continued support.