Shipping
We ship worldwide, delivering to any location, no matter where you are. However, not all locations are eligible for free international shipping, hence, we require you to please enquire in advance where your location is within the free shipping zone. In case not, you will be required to shoulder the handling fee, custom and duty charges.
Handling and Shipping
Once you have made up your mind and have received successful payment confirmation, we process the order within a span of 2 to 4 days.
All foreign sales are carried out with full insurance. All orders exceeding USD199 are delivered by RMC GEMS THAI CO. LTD.. via FedEx, while International Economy post will be utilized for all purchases below USD 199, which normally takes 3-10 days to arrive.
If you write to us in advance, we can arrange for express service (additional shipping charges apply) for orders below USD 199 as well. Once dispatched, you will receive a notification with update and tracking details from our end. Henceforth, you can reach your local postal service or the respective logistics to track your shipment, or write to us to inquire the approximate delivery interval anytime.
We handle your orders everyday of the week with the exception of Sunday. Should an item be temporarily unavailable, you will be informed. Being the case, we request our buyers for up to three weeks to complete the order.
All signatories for gift purchases must be at least 18 years old. When an item is purchased as a gift and the recipient is a third party, the grantee assumes full responsibility for fulfilling all sale obligations.
For smaller value items, we recommend accumulating orders over time before proceeding to checkout. While our minimum order can be as low as 1USD, shipping costs vary based on the total value of your purchase.
For orders ranging from $1 to $199, shipping costs $69. Orders of $199 and above qualify for free shipping.